Acceptance

By using this website or placing an order with Aurora Natural Skincare & Wellness, you agree to these Terms & Conditions.

Products

All Aurora products are handcrafted in small batches. Due to the use of natural ingredients, slight variations in colour, texture and aroma may occur. These variations do not affect product quality.

Pricing

All prices are displayed in South African Rand (ZAR) and are subject to change without notice.

Orders

Orders are confirmed once payment has been received. Aurora reserves the right to refuse or cancel an order if necessary, with any payment refunded where applicable.

Payment

Aurora currently accepts EFT payments. Cash payments are accepted at approved markets and pop-up events. An 80% deposit is required for bespoke and custom orders. There will also be a payment gateway option in the future.

Delivery

Please refer to our Delivery & Returns Policy for processing times, delivery information and collections.

Returns

Please refer to our Delivery & Returns Policy for our returns, exchanges and refill programme.

Product Information

Our products are made with carefully selected botanical ingredients. Please read ingredient lists carefully and perform a patch test before use. If irritation occurs, discontinue use immediately.

Intellectual Property

All website content, photographs, branding, logos and product information remain the property of Aurora Natural Skincare & Wellness and may not be copied or reproduced without written permission.

Limitation of Liability

Aurora Natural Skincare & Wellness shall not be liable for any indirect or consequential loss arising from the use of this website or our products, except where required by law.

Changes

Aurora reserves the right to update these Terms & Conditions at any time. Changes will be published on this page.